Rental rules, documents and deposit values
This page explains reservation, collection, payment, extension and return, with the current equipment deposit-value table.
Reservation, paperwork and payment
A list sent from the calculator is a request. A reservation exists only after written confirmation from the rental team.
Request confirmation
We confirm availability, models and sizes, collection date and time, return deadline, final price and, if required, the prepayment amount and conditions.
Collection documents
Before collection, we complete a rental agreement and an issue-and-return record listing the equipment, quantity and condition. Check the set and record any existing damage before leaving.
Payment and receipt
Payment is made on the confirmed terms. A fiscal receipt is issued after payment. Any booking-specific conditions are recorded in the confirmation and rental agreement.
Prepayment
Prepayment is required only when stated in the written confirmation. Before payment, we state the amount, deadline and cancellation and refund conditions. Without that notice, a request is not treated as a prepaid reservation.
Cancellation and refunds
To cancel, message us on Telegram as early as possible with the booking name and dates. Any prepayment is refunded under the conditions confirmed in writing before payment. A payment is non-refundable only if this was expressly agreed in advance.
No-show or late arrival
If you cannot arrive at the agreed time, tell us in advance. Automatic cancellation applies only to a no-show without notice. If you gave notice, late collection or rescheduling is possible only after a new availability check.
Equipment deposit values
For easier planning, the table shows approximate whole-dollar equivalents. The final deposit is confirmed with the booking and may change if the exchange rate changes before collection.
Mount Elbrus boots, footwear and gaiters
Warm clothing for Mount Elbrus
Elbrus climbing and protection
Backpacks and camping for Elbrus
Elbrus safety, electronics and extras
Ski and snowboard gear for Elbrus
Collection and return deadlines (Moscow time)
Summer prices are per calendar day. Winter prices are per 24-hour rental period.
Daily 08:00-22:00
- Prices are per calendar rental day, with a minimum charge of one day.
- Equipment collected after 16:00 for use the next day is free until the end of the collection day.
- Return summer equipment by 11:00 on the morning after the last paid rental day so the return day is not charged.
- A return after 11:00 starts a new paid rental day.
Daily 08:00-19:00
- Winter rental is charged in consecutive 24-hour periods from the actual collection time. A period starting at 10:00 ends at 10:00 the next day; a period starting at 18:00 ends at 18:00 the next day.
- Returns are accepted during opening hours, 08:00-19:00. A late return starts the next paid 24-hour period. In confirmed force majeure, clean and dry equipment may be returned by 09:00 the next morning only if reported before 19:00 and confirmed in writing.
- Prepayment is required only when its amount, deadline, cancellation and refund terms are stated in the written booking confirmation. Automatic cancellation applies only to a no-show without notice. After review by the rental team, documented actual expenses may be deducted from the prepayment and the balance is returned.
- One 10% winter discount applies to the whole winter order from four paid 24-hour periods, or when the order contains more than four complete sets. Complete sets are ski + boots + poles, snowboard + boots, or a complete ski-touring set. Discounts cannot be combined.
Damage, loss and return
Existing wear is recorded before collection. After return, the issued set is checked with the customer.
Normal wear
Normal wear from correct use is not treated as damage. Return the complete set clean and in a condition that can be inspected.
Damage
Repair cost is based on the actual damage. Typical published charges appear below. Unlisted damage is assessed after inspection and, where needed, diagnosis or a repair estimate.
Loss or damage beyond repair
Replacement cost is payable. If one item from a pair is lost and cannot be replaced separately, the replacement cost may be based on the pair.